I have had this camera for about a year and I love it. All in all we have taken about 2000 pictures with it and we love the b/w, color, or sepia option. I have taken some really beautiful pictures that are worthy of being framed and out on the wall. I have noticed the battery problem but that is easily fixed by getting rechargeable batteries and putting the quality on good (you still get great pictures). I would say that we can take 125-150 straight shots with the rechargeable batteries. I have not had to talk to HP tech support so I can't comment on that. We did take this camera to Hawaii and got about 400 absolutely great pictures. I also found that it is incredibly easy to download and email my pictures. Once they are downloaded I email them to friends/family or I burn them onto a CD for people as a photo album, it saves a ton of money. I think a lot of the problems that other reviewers have run into have less to do with the actually camera as it does with either tech support, or technology problems with their computers. If you follow the setup instructions, this camera is very easy to use on the computer and a lot of fun to take pictures with.

The camera took great pictures, but downloading from it to the computer would not work. I had to buy a card reader. Battery life was very short. The camera circuit board blew in less than 18 months and would cost $250 to fix, making it worthless. I'll never buy another HP camera.

I bought this camera more than a year ago. I'd rate it 5 stars except that I had the following problem: The door of my battery compartment got broken! The problem looks silly enough, but upon calling HP they "simply" told me that my product is 'out-of-warranty' and they don't service it anymore. Even worse, they offered a trade up with a newer model. After checking the prices for the newer models, it turned out that they're buying back my camera for less! All the service centers that I could find on their websites told me that they don't service digital cameras (not only mine). So here I am with a great camera that's totally useless because of a broken plastic part and a lousy customer service.

purchased at Fry's, it is bad news from that day onwards, battery life is non existent, you have to keep using the Li type very expensive 4 x AA battery. It does not come with any ac adapter or charger. For ac adapter you have to cought up [more money]. Otherwise, the power drains anytime whether you have the camera on or not. I tried using recharable batteries and they run out real quick. Fry's refuse to take it back. Then the camera started acting funning and cannot program, i return it to HP, they send another one, same problem, call and they send another one.

I am still not happy, the short battery life and that it uses 4 X AA Li battery means it is very expensive to operate. The camera is somewhat bulky for what it has. Also hard to program and use, the manual is confusing. I would certainly never buy a camera from HP again. By the way, it was Made in the Philippines, does this have anything to do?

I have enjoyed this camera. I have used it to print and send pictures in emails. The email portal, that came with the software, makes sending larger JPEG files faster.

I have had this camera for over 5 years and I use it frequently. The zoom is now stuck, but that is only because it was knocked off the desk on the carpet! It has probably been dropped on carpet at least 10 times before. I have attempted to fix it but I can't find the problem. I am so satisfied with the performance that I have ordered a used one off amazon to replace my old one. If you are think of buying this used, which is now your only option, you can't go wrong.

"DON'T BUY FROM THIS SELLER. THEY MISREPRESENT THEMSELVES. THEY SAY ONE THING ON THE BIDDER'S PAGE, BUT WHEN YOU PULL UP THE ACTUAL ITEM, THEY TELL YOU IT COMES WITH A MEMORY CARD. WHO SELLS A CAMERA WITHOUT AN OWNERS MANUAL? IT'S JUST A RIPOFF. I WONDER WHERE THESE CAMERAS REALLY COME FROM WITHOUT BOXES, OWNERS MANUALS, CABLES, MEMORY CARDS. THIS CAMERA DOESN'T OPERATE WITHOUT MEMORY CARD AT ALL." YOU HAVE NO MEMORY CARD, NO BATTERIES, NO OWNERS MANUAL, NO CORD TO CONNECT TO DOWNLOAD PICTURES. YOU'D BE BETTER OFF PAYING FOR A NEW UPDATED VERSION OF THIS CAMERA FROM A REPUTABLE DEALER. YOU'LL END UP SPENDING THE SAME AMOUNT ONCE YOU BUY ALL THE ACCESSORIES NEEDED TO WORK THE CAMERA, BUT YOU'LL BE ABLE TO GET A FULL REFUND FROM A REPUTABLE COMPANY IF SOMETHING GOES WRONG