I got this camera for my birthday and recorded some very important footage of my daughters graduation. I have not been able to transfer the movies to either another disc or my computer since. The software provided gives me nothing but error messages and Canon says it is a Roxio issue and Roxio won't even talk to you without a $40 technical support fee. I have to return the camera and I am stuck with a disc that I can only watch on the camera which I will no longer have. This camera is the worst camera I have ever owned.

This is a nice little camera, and the video quality is excellent. However, I cannot recommend it because the video editing software is from Roxio. Canon clearly states that they do not provide product support for the software. Roxio also avoids supporting the software - if you have a problem, they will allow you to call tech support for $40, or they will kindly sell you an upgrade for $39.95. I have been trying, unsuccessfully, for 6 weeks to get an unlock code from them to allow me to use the software. For some reason, when I installed the software and registered it as instructed, I never received back an unlock code, so the software is useless. Roxio obviously made a piggyback deal with Canon in order to force people into buying their "upgraded" product. Roxio simply ignores e-mails.

The camera does heat up when attached to the charger.I complained to Cannon support about the camera getting hot enough to the point that you cannot touch it.
They didnt know anyhting about it (even though the manual that came in the box does point out issues with reaching optimal temperature).
I returned it after a week.
Although I should say that it is a very slim/light camera and does have a superb video quality.

If it wasnt for the battery/charging I would have kept it

Size of camcorder is awesome and best sellng point. It's also pretty to use.
Video is excellent when shooting outside, and inside with plenty of light.
Video is only average when indoor lighting is moderate to fair.
Battery life is OK - about what you find on other camcorders in this category.
Stay away from Memorex disks. Only getting 14 minutes (instead of 20) when shooting in highest mode. Have heard similar complaints from a Sony camcorder owner.

Very Good Buy and Great Camcorder,would tell anyone to get it.Love it so far.

This camcorder is relatively easy to use. I have not complaints as to how easy this camcorder was designed.

This camera is only held back by the Roxio software it came with. Canon should have just tied up with Ulead. The Roxio program that came with the unit takes such a long time to load the images inside the dvd. This causes the unit to heat up a lot since it takes such a long time to just load the thumbnails to the PC.

To those who have a hard time uploading their images to their PC here are the steps I took to upload faster.

I finialize the disk and use Ulead Video studio 10 to capture the dvd data and then I convert the dvd data into avi or dvd file format (or any other format that you fancy). With this step the camcorder doesn't get over worked and I use less time transfering the data.

This is a good camera and couple that with the price and you have a great camera. The picture quality is much better than similarly priced DVD camcorders and the optics are first rate. I will say that if you have a hard time with directions then may consider buying a hard drive or mini DV camera instead. Using a DVD camcorder is not as user friendly as using a mini DV or hard drive camera. Most of the negative feedback that I have read regarding DVD camcorders has been a direct result of the user not understanding the directions or misplaced expectations. As far as the free sample software that comes with this camera, it is virtually of no value (that is probably why it's free). Expect to buy the upgrade from Roxio or buy your preferred brand from a software retailer. For that matter if you are planning on doing heavy editing you should strongly consider buying a hard drive camcorder but if you are like me and just do the occasional edit then this is a great choice. The biggest drawback to this camera is its limited optical zoom (this probably because of its compact size). For the casual user (shooting birthday parties, Christmas, etc.) this will not be a big concern but if it becomes a concern down the road, then just buy the 1.5x or 2.0x lens attachment. As far as still picture shooting goes, this camera does an average job. It will not replace your digital camera but for what it is, it is fine. I have heard that the DC 20 is being discontinued and is being replaced by the DC 22 but the bottom line is: the Canon DC 20 is the best value in the 2 MP range.

AT FIRST THIS CAMERA LOOKED LIKE THE BEST BANG FOR THE BUCK. COOL LOOK. HIGH RESOLUTION. ALL THE FEATURES I WAS LOOKING FOR. WHEN I OPENED THE BOX I WAS AMAZED AS TO HOW SMALL IT WAS. IT HAS A COOL LOOK AND A COMPACT DESIGN.

MY OPNINION CHANGED AFTER JUST 30 MINUTES OF USE WHEN THE CAMERA HEATED UP SO MUCH THAT I COULD HARDLY HOLD ON TO IT. IT FELT LIKE IT WAS COOKING FROM THE INSIDE OUT.

I TOOK SOME VIDEO. LOOKED VERY SHARP AND THE RESOLUTION WAS GREAT. DIDN'T HAVE ANY PROBLEM WITH THE SOUND. THEN WHEN I TRIED TO ACTUALLY DO SOMETHING WITH THE VIDEO ON MY COMPUTER I BECAME SO FRUSTRATED THAT I KNEW I WOULD HAVE RETURN THE CAMERA THE NEXT DAY. AFTER YOU TAKE A VIDEO YOU HAVE TO FINALIZE THE DISC BEFORE YOU CAN TRANSFER THE FILE TO THE COMPUTER. OK, FINE....NOT A BIG DEAL, UNLESSS IT TAKES 3 HOURS TO FINALIZE. THEN WHEN IT GETS TO THE COMPUTER THE SOFTWARE THE CAMERA GIVES YOU IS SO HORRIBLE THE FILE BECOME USELESS.

IF YOU READ THE MANUAL IT WILL TELL YOU THAT YOU DO NOT NEED TO USE THE PROGRAM PROVIDED TO GET THE VIDEO OFF THE CAMERA AND INTO THE COMPUTER. IF YOU FINALIZE THE DISC AND JUST PUT IT INTO THE CUMPTERS DVD DRIVE YOU CAN EDIT IT FROM THERE. OK, FINE...IF THERE WAS A PROGRAM KNOWN TO MAN THAT CAN EDIT VR FILES. MAN, THIS WAS A FRUSTRATION.

FINALLY, AFTER ALL OF THIS THE CAMERA BECAME SO OVER HEATED THAT IT FRIED OUT AND WOULD NOT TURN BACK ON. IF YOU ARE INTO WAISTING YOUR TIME AND MONEY THEN THIS IS THE RIGHT CAMERA FOR YOU.

Pros:
1.Camcorder is very easy to operate.
2.Has most of the option to capture video/photo - Auto, pre-progrmmed.
3.Has manual control to explore more.
4.Video quality is excellent and can be viewed in 21" Screen with clear picture.
Cons:
1. Battery life is less if you use display and zoom
2. The Roxio software gives problem while downloading. So better go for some other software. Even i am searching for the suitable software.
3.As the picture is only a 2MP, it is not must suitable for photos. but reasonable quality can be achieved with 2MP.

Nice item to have with you.. with amazon it is really steal deal..

When I bought the unit, I loved it. Then after recording many items onto a disk, the disk became unreadable. Oh, my first use of memorex media. I switched back to old reliable TDK. Nope. It wrote a whole disk of recordings, but cannot reliably read them, nor can I transfer them to a computer or play the disk on a DVD player. It stoped working, was expensive, is not that old, and I don't know what to do.

I own this camera/camcorder, and the first thing you notice is that it is absolutely gorgeous. It's color is two-toned and it is a well-made quality product from Canon. It's very small in size and takes the place of both a camera and camcorder, which makes it convenient to travel with.

It uses mini DVD's for videoing and a mini SD card for photos. Once you get the hang of it, it is easy to use and easy to switch back and forth between camera and camcorder.

My videos and photos come out crisp, clear and in true-life colors. I can very easily transfer my videos and photos to regular DVD's using my Sony DVD recorder or a computer DVDRW drive.

My only complaint and the reason for the 4 stars instead of 5, is the battery's charge is not long enough which requires you to always keep a spare on hand. You can charge the battery in the device, but I bought a spare charger to charge without using the camera.

I have never had a problem with this camera/camcorder.