In September of 2003, after approximately 15 total hours of normal use, significant digital noise / pixel distortion and a "head cleaning required" message began to appear. We followed the prescribed procedure and cleaned the video heads with a MiniDV cleaning tape. The problem was not corrected, so we sought repair of the camcorder (to the tune of $240). A rebuild of the drum assembly, supply and takeup reels was performed by a JVC-authorized repair center.
Since then, we have recorded less than two hours of tape, and the digital noise problem has again reappeared. Some research suggests that we are not the only ones who have had this difficulty with our JVC camcorder. Since my difficulties, I have found hundreds of consumer comments that suggest that this and several other models of JVC digital camcorders and DV recorders are riddled with digital noise problems.
I have never been so dissatisfied with such a major purchase and am currently seeking a full refund from JVC. Wish me luck.






