This camcorder brought us three unpleasant surprises:
1. It is not completely compatible with Apple Computer's iMovie. The first few seconds of video are lost and cannot be imported after every Stop/Start break in the camera footage. It also leaves lots of square artifacts at the beginning of an export to tape. Both very frustrating.
2. After two years of admittedly heavy use (hey, when else will he be a baby again?), the auto focus mechanism went quite mad. It simply wouldn't hold focus under any circumstances. This sort of thing happens, I suppose, but then for the big surprise...
3. There is, in all of the United States, exactly ONE place that Sharp allows to work on their digital camcorders. Our camera has now been there for six weeks and the best we can get from them is that "the part is on order."
On order? These guys are the only repair facility for the entire U.S. and they don't have parts stocked?!? This isn't a little garage outfit that would go broke stocking spare parts for every camcorder ever made; this is a monopoly that knew darned good and well that anything that went wrong with this camcorder model was going to come to them. They should have had a ready supply of parts.
Repeated calls to them got us nowhere. A call to Sharp Customer Assistance got us nowhere.
If you like surprises like these, then this camcorder and the rest of the Sharp line are for you.