Canon S5 IS - Blurred Image/ Purple/Pinkish/Black: CCD problem
Posted: 01 July 2008 01:57 PM  [Ignore]
Flotsam (Treibgut)
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Total Posts:  1
Joined  2008-07-01

I had purchased Canon S5 IS through Amazon.com from US in month of April 08. I came back to India after that and only have taken less than 100 pics so far.
I took some photos on 13th June 08 and then suddenly all i see was blurred purple pinkish image through the eye piece or LCD.

This Camera has never been dropped or mishandled. It is stored in a good camera bag with hanging support so camera never gets banged around.

As warranty was not valid in India as purchase country was US, I took it to authorized Canon service center in Gurgaon (India).

They took my camera and said will charge Rs 1000/- as repair service charge and if any part replacement need to be done will charge extra for that plus service tax.
After 2 days when i got my camera they told me that CCD has been replaced, and no charges have been made. Though I have to pay repair charges of Rs 1000 + service tax. Total money I paid was Rs Rs 1123/-

I was not able to understand how a new camera had CCD problem and if replaced why was I was not charged. Though the person at reception said CCD had some dust on it.

But at last my camera is working but I am really dissatisfied with Canon as never thought a new camera can go wrong.

If anyone can let me know if they have experienced same


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